Terms and conditions


Last Updated: 13 November 2017



You Agree to These Terms by Accessing or Using this Site. Your access to and use of any site owned or controlled by QBL LTD(Company', 'we' or 'us') and which links to these Terms (as defined below), together with any successor site(s), and including the Content, Services and Software (each as defined below) accessible in connection with such site (collectively, the 'Site') are governed by the terms of use set forth herein (the 'Terms of Use' or 'Terms'). By accessing or using the Site, you accept, without limitation or qualification, these Terms of Use, and acknowledge that any other agreements between you and Company are superseded with respect to this subject matter. If you do not agree to accept these Terms of Use without limitation or qualification, please exit the Site and cease all access to and use of the Site. These Terms govern your access to and use of the Site regardless of how you access the Site – e.g., whether through the Internet, through Wireless Access Protocol (commonly referred to as 'WAP'), through a mobile network or otherwise.


Rules of Conduct. While accessing or using the Site, you are required to comply with all applicable laws, rules and regulations. In addition, we expect users of the Site to respect the rights and dignity of others. Your access to and use of the Site is conditioned on your compliance with these Terms of Use, including the rules of conduct set forth in this section.

You agree not to:

  • Post, transmit, or otherwise make available, through or in connection with the Site:
  • Anything that is or may be (a) threatening, abusive, harassing, degrading, hateful or intimidating; (b) false, misleading, defamatory or libelous; (c) fraudulent or tortious; (d) profane, obscene, indecent, pornographic or otherwise objectionable; or (e) protected by copyright, trademark, trade secret, right of publicity or other proprietary right without the express prior consent of the owner of such right.
  • Any material that promotes bigotry, racism, hatred or harm against any group or individual or promotes discrimination based on race, gender, religion, nationality, disability, sexual orientation or age;
  • Any material that disparages Company or its promotional partners;
  • Any material that would give rise to criminal or civil liability; that encourages conduct that constitutes a criminal offense; or that encourages or provides instructional information about illegal activities or activities such as 'phishing,' 'email spoofing,' 'hacking,' 'cracking,' or 'phreaking.'
  • Any computer viruses, ransomware, worms, Trojan horses, rootkits, keyloggers, dialers, spyware, adware, malicious BHOs (Browser Helper objects), rogue security software, or other computer code, file, or program that is harmful or invasive or that may or is intended to damage or hijack the operation of, or to monitor the use of, any hardware, software or equipment.
  • Any unsolicited or unauthorised advertising, promotional material, 'junk mail,' 'spam,' 'chain letter,' 'pyramid scheme' or investment opportunity, or any other form of solicitation.
  • Any material, non-public information about a company without the proper authorisation to do so.

We reserve the right to cooperate with law enforcement authorities or court orders seeking disclosure of identity and other personal information of anyone posting or transmitting any of the information or materials described above.

  • Use the Site to harass, stalk, threaten or otherwise violate the legal rights of others, including without limitation others' privacy rights or rights of publicity, or harvest or collect personally-identifiable information about users of the Site.
  • Impersonate any person or entity, including without limitation any Site moderator or any representative of Company or an Affiliated Entity (as defined below); falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site; or express or imply that we endorse any statement you make.
  • Interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available; or violate any requirements, procedures, policies or regulations of such networks.
  • Restrict or inhibit any other person from using the Site, including without limitation by hacking or defacing any portion of the Site.
    Use the Site to advertise or offer to sell or buy any goods or services for any business purpose, without Company's express prior written consent.
  • Reproduce, duplicate, copy, sell, resell or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site.
  • Remove any copyright, trademark or other proprietary rights notice from the Site or from materials originating from the Site.
  • Frame or mirror any part of the Site or any Software or Service without Company's express prior written consent.
  • Create a database by systematically downloading and storing Site Content.
  • Use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, 'scrape,' 'data mine' or in any way gather Site Content or reproduce or circumvent the navigational structure or presentation of the Site. Notwithstanding the foregoing, and subject to compliance with any instructions posted in the robots.txt file located in the Site's root directory, Company grants to the operators of public search engines permission to use spiders to copy materials from the Site for the sole purpose of (and solely to the extent necessary for) creating publicly-available, searchable indices of such materials, but not caches or archives of such materials. Company reserves the right to revoke such permission either generally or in specific cases, at any time and without notice.

You are responsible for obtaining, maintaining and paying for all hardware and all telecommunications and other services needed to access and use the Site.

Changes. We may change these Terms from time to time by notifying you of such changes by any reasonable means, including by posting a revised version of these Terms through the Site. Any such changes will not apply to any dispute between you and us arising prior to the date on which we posted the revised Terms incorporating such changes, or otherwise notified you of such changes.

Your use of the Site following any changes to these Terms will constitute your acceptance of such changes. The 'LAST UPDATED' legend above indicates when these Terms were last changed. We may, at any time and without liability, modify or discontinue all or part of the Site (including access to the Site via any third-party links); charge, modify or waive any fees required to use the Site; or offer opportunities to some or all Site users. You agree that neither we nor any parent, subsidiaries, sponsors, or affiliated companies (collectively, 'Affiliated Entities') shall be liable to you or to any third party for any modification, suspension or discontinuance of the Site, in whole or in part, or of any Service, Software, Content, feature or product offered through or in connection with the Site.

Description of the Services and Software. We may provide users of the Site with access to certain specialized content and services, including without limitation games, quizzes, activities, challenges, services, social media and blogging capabilities (such content and services, collectively, the 'Services').

We may also make available to users of the Site a variety of software tools that can be used to interact with other Site users (the 'Software').

When accessing or using any Services or Software, you agree that you are subject to any additional guidelines, rules, terms and conditions posted by us and applicable to such Services or Software, which rules, terms and conditions are hereby incorporated by reference into these Terms. In addition, you agree that you are subject to any third party's guidelines, rules, terms and conditions applicable to the posting of Off-Site Submissions and Off-Site Creations (each as defined below).

Information Submitted Through or in Connection with the Site. Any personal data (for example, your name, address, telephone number or e-mail address) you transmit to the Site by electronic mail or otherwise, will be used by QBL Company in accordance with the Site's Privacy Policy, Any other communication or material you transmit to the Site, either directly or indirectly (for example, through the use on a third-party social media site of a Company-designated hashtag), including Submissions, Creations and the like, will be treated as non-confidential and non-proprietary. For purposes of clarity, you acknowledge that any information in a Submission or Creation is public information and will be treated as such. You represent and warrant that any information you provide in connection with your access to or use of the Site is and shall remain true, accurate, and complete, and that you will maintain and update such information regularly. You agree that if any information you provide is false, inaccurate, obsolete or incomplete, or not in compliance with the Rules of Conduct, we may terminate your use of the Site.

Registration; User Names and Passwords. You may be required to register with Company and to agree to certain Program Rules or other terms and conditions in order to access certain Services, Software, and areas of the Site. We may reject, or require that you change, any user name, password or other information that you provide to us in registering. Your user name and password are for your personal use only and should be kept confidential; you, and not Company, are responsible for any use or misuse of your user name or password, and you must promptly notify us of any confidentiality breach or unauthorised use of your user name or password, or your Site account.

Submissions and Creations. We and our third party service providers may make available on the Site a variety of interactive services - such as instant messaging functionality, forums and blogs, through which you are able to display or post information and materials on the Site. Any materials you submit through such services on the Site will be deemed to be 'On-Site Submissions,' and any materials you create through your use of the Software or otherwise through the Site will be deemed to be 'On-Site Creations.'

We and our third party service providers may also make available through or in connection with third-party websites and third-party social media platforms a variety of interactive services - such as Company-designated hashtags and comment or posting functionality on Company-related pages hosted on third-party social media platforms - through which you can direct us to post associated content to our Site. Any materials you submit through or in connection with such services will be deemed to be 'Off-Site Submissions' and any materials you create through or in connection with such services shall be deemed to be 'Off-Site Creations.'

On-Site Submissions and Off-Site Submissions shall, collectively, be referred to herein as 'Submissions'; On-Site Creations and Off-Site Creations shall, collectively, be referred to herein as 'Creations.'

You grant to Company and the Affiliated Entities a worldwide, non-exclusive, transferable, royalty-free, perpetual, irrevocable right and license, without compensation to you: (a) to use, reproduce, distribute, adapt (including without limitation edit, modify, translate, and reformat), derive, transmit, display and perform, publicly or otherwise, any Submission and/or Creation (including without limitation your voice, image or likeness as embodied in such Submission or Creation), in any media now known or hereafter developed, for Company's and the Affiliated Entities' business purposes, and (b) to sublicense the foregoing rights, through multiple tiers, to the maximum extent permitted by applicable law. The foregoing licenses shall survive termination of these Terms for any reason. For each Submission and each Creation, you represent and warrant that you have all rights necessary for you to grant the licenses granted in this section (including without limitation rights in any musical compositions and/or sound recordings embodied or embedded in any Submission or Creation), and that such Submission or Creation (as applicable), and your provision or creation thereof through the Site, complies with all applicable laws, rules and regulations and does not infringe or otherwise violate the copyright, trademark, trade secret, privacy or other intellectual property or other rights of any third party. You further irrevocably waive any 'moral rights' or other rights with respect to attribution of authorship or integrity of materials regarding each Submission and Creation that you may have under any applicable law under any legal theory.

You acknowledge and agree that you are responsible for any Submission or Creation you provide, and for any consequences thereof, including the use of any Submission or Creation by third parties. You understand that your Submissions and Creations may be accessible to other parties, who may be able to share your Submissions and Creations with others and to make them available elsewhere, including on other sites and platforms.

You acknowledge and agree that (a) we reserve the right (but have no obligation) to evaluate each Submission and each Creation before allowing it to be posted on the Site or otherwise stored in connection with the Site; and (b) we may do any of the following, at our sole discretion and for any reason whatsoever: (i) monitor Submissions and Creations; (ii) alter, remove, or refuse to post or allow to be posted or stored any Submission or Creation; (iii) monitor, filter, alter and/or block any of your communications through or in connection with the Site (including without limitation by means of blocking or replacing expletives or other language that we may deem to be harmful, offensive, threatening, abusive, harassing, hateful or intimidating in our sole discretion); and/or (iv) disclose any Submissions or Creations or any communication through or in connection with the Site, and the circumstances surrounding the transmission thereof, to any third party in order to operate the Site; to protect Company, the Affiliated Entities, and their respective sponsors, employees, officers, directors, shareholders, agents, representatives and affiliates, and the Site's users and visitors; to comply with legal obligations or governmental requests; to enforce these Terms; or for any other reason or purpose.

Submissions and Creations will be provided by many parties. Please note that Submissions and Creations provided by others may include opinions, advice, statements, information, or other materials that are inaccurate, misleading, deceptive, or offensive. Company and the Affiliated Entities neither endorse nor are responsible for any opinions, advice, statements, information, or other materials associated with any third-party Submissions or Creations. Without limitation, Company and the Affiliated Entities are not responsible for any opinions, advice, statements, information, or other materials made available in any Submission or Creation (including without limitation errors or omissions in any Submission or Creation or links or images embedded in any Submission or Creation) or results obtained by using any such Submission or Creation. Under no circumstances will Company, the Affiliated Entities, or their respective employees, officers, directors, shareholders, agents, representatives or affiliates, be liable for any loss or damage caused by your reliance on any Submission or Creation. The opinions expressed in any Submission or Creation reflect solely the opinions of the individual(s) responsible for such Submission or Creation, and may not reflect the opinions of Company or any Affiliated Entity.

In addition, Company has no control over, and Company and the Affiliated Entities shall have no liability for any damages resulting from, the use (including without limitation republication) or misuse by any third party of information voluntarily made public through or in connection with any Submission or Creation or any other part of the Site. If you choose to make any of your personally-identifiable or other information publicly available in a Submission or Creation, you do so at your own risk.

Feedback. If you provide to us any ideas, proposals, suggestions or other materials ('Feedback'), whether related to the Site or otherwise, such Feedback will be deemed a Submission, and you hereby acknowledge and agree that such Feedback is not confidential, and that your provision of such Feedback is gratuitous, unsolicited and without restriction, and does not place Company under any fiduciary or other obligation.

Feedback. If you provide to us any ideas, proposals, suggestions or other materials ('Feedback'), whether related to the Site or otherwise, such Feedback will be deemed a Submission, and you hereby acknowledge and agree that such Feedback is not confidential, and that your provision of such Feedback is gratuitous, unsolicited and without restriction, and does not place Company under any fiduciary or other obligation.

Company's Proprietary Rights. The Services and Software, and all of the content made available through the Site, including, but not limited to, all text and images ('Content'), and all software used to make the Site available are and shall remain the property of Company and its licensors and suppliers, and are protected by copyright, trademark, patent, and/or other proprietary rights and laws. From time to time Company may permit you to download and view one (1) copy of selected Content and Software on the Site to which we provide you access or download, on any single computer, solely for your personal, non-commercial home use, subject to your compliance with these Terms, and solely for so long as you are permitted by Company to access and use the Site and provided that you keep intact all copyright and other proprietary notices. Except as otherwise expressly authorised here and otherwise in writing in advance by Company, you agree not to reproduce, modify, publish, license, transmit, reuse, rent, lease, loan, sell, distribute, adapt, translate, create derivative works based (whether in whole or in part) on, reverse engineer, decompile or disassemble any Services or Software, all or any part of the Site, or any Content made available through the Site. Certain Software may be governed by an additional end user license agreement or 'EULA' to which you may be required to agree before using such Software.




PepsiClub Points promotion period begins 01.10.13 at 12:00:01 p.m. QBL may terminate this Promotion at any time.

The Promotion is open only to Mauritian residents. No groups, clubs, newsletters or organisations can participate in this Promotion on behalf of the group, club or organisation. If a Rewards recipient is an eligible minor, the applicable rewards may be awarded to his or her parent or legal guardian, who will be required to sign and return all acceptance documents and assume all responsibilities.

Individuals who meet the eligibility requirements and who are not already members of Pepsiclub.mu may enroll in the Program at the Website or via SMS.  To enroll and become a Pepsiclub.mu member (a “Member”), click on the "Register Now" or Facebook Connect link on the top of the page and follow the onscreen instructions to create a Pepsiclub.mu Account (“Account”).  An individual must have a unique, valid email address to create an account.  An individual must have a unique, valid Mobile phone number. A Residential or Fixed-Line Phone Number and Valid Residential Address is mandatory to redeem items. The number of points collected by each such Member will be recorded and tracked in the Member’s Account.

4. Limit:

1. Only one Account per person, and per household, and per physical or residential address is allowed to register on the Pepsiclub under all circumstances. If a member is deemed to have more than one account, the sponsor reserve the right to cancel his or her accounts. When a Member redeems points, he or she will need to have a valid physical address linked to his or her Account. Member is required to provide a valid physical address when redeeming gifts; or if his or her name/email/address/physical address/home phone number/mobile number are deemed to be invalid, Sponsor reserves the right to cancel the reward, to invalidate the entry or play, and/or to lock Member's Account, in its sole discretion.

2. Codes can only be used 1 time for the Program.  Limit: Members may accrue no more than 35 codes per week. For purposes of this limit, a week is defined as beginning at 12:00 a.m. everyday and ending at 11:59 p.m. Mauritian time same days. Bonus Points are not included in the points per day limit.  Regardless of method of accruing points, including prizes, a Member may not have more than 25000 points at any time. 

3. All Pepsi points are valid and remain active to redeem gifts only for a period of 6 month as from the date they have been validated on the website or validated by SMS. 

4. It is a violation of the Program for anyone to purchase or otherwise acquire codes from third parties, to combine codes obtained by others for deposit into a single Account, and/or to transfer or sell codes under any circumstance, other than in programs authorised by Sponsor.  

5. Owners and employees (including their family) engaged in the following activities; Retail, Restaurants, Fast food, Shops, Supermarkets, Shopping Malls, Food Courts, Tabagies, Snacks and any outlets that sells or distribute Pepsi products may not participate in the Pepsiclub Program.  Furthermore, corporations, associations, or any group in any form whatsoever may not participate in the Program. It is fraudulent for any individual or company, association, or group to direct, encourage, or allow individuals to use a single account for the purpose of accumulating points for combined use.  Any attempt to combine or transfer codes or points will result in Member’s disqualification from the Program and forfeiture of all points in the Member’s Account. 

6. QBL reserves the right to take any action it deems appropriate, in its sole discretion, in the event that it believes (in its sole discretion) that any Member has violated any of these provisions made in the Terms and Conditions.

Entering Codes and Collecting Points: 

Collect points at any time during the Collection Period, by entering codes from Participating Brand Packaging, listed on the Website and updated from time to time.  Codes may also be obtained through other methods as offered from time to time, including but not limited to, scratch cards, print pieces, or check-out coupons.

Beginning on 01.10.13 at 12:00:01 p.m.  Send code via SMS to 59 59 20 20 ( at normal Mauritian SMS rate )  or go go to pepsiclub.mu Website,  or via Facebook connect follow the on-screen instructions and register for the Promotion. The Website will contain information on the point values available for Redeem items or offers.

Where to find codes: Look for a unique eight (8 )-characters code underneath Pepsi plastic bottles of 330ml, 0.5L, 1L, 1.5L and 2L only. All codes found on glass bottles and "chopine" are not valid for pepsiclub.

Register Online: Go to www.pepsiclub.mu during the Promotion Period, follow the on-screen instructions and register. Every Participant (as defined below) will be required to register on the Website. Use your valid e-mail address along with a complete, valid name, password, address and date of birth to set up your free Pepsi club account . If you are not an existing Account holder, follow the instructions to register for the Pepsi Club account. You will be required to provide a complete and valid postal mailing address and phone number in the event you are selected as a winner in a draw . In order to redeem your Points , you must also have a complete and valid postal mailing address and phone numbers on file in order for QBL to reach you.

Register via SMS ( at normal Mauritius SMS pricing). An account will be automatically created for you. Your login identifier will be your phone number and a automatically generated password will be send to you via SMS.
If you are a Member, your Account will be credited with the points you have collected.  Some methods may not be available during the entire Collection Period.  Sponsor reserves the right to change, add, or remove the methods by which you can collect points.


Each time you successfully send code via SMS ( at normal Mauritius SMS rate ) or directy via www.pepsiclub.mu, with the valid 8 digit codes found underneath the caps of Pepsi plastic bottles of 330ml, 0.5L, 1L, 1.5L and 2L only, your account will automatically be credited with the Point(s) associated.  :
1 cap = 10 points. 
Each time an eligible Participant logs onto the Website using their valid e-mail address or Facebook connect account and enters a Code, the Participant will automatically receive the amount of points associated with their Code
The credit is shown in your Account automatically. Points can be used to redeem available gifts or participate to draws. Every Participant will be required to register for the Promotion. Merely following or liking Pepsi on a social network or receiving but not opening a Pepsi newsletter or e-mail is not considered active participation. Use your valid e-mail address along with a complete, valid name, address, phone number, password, and date of birth to set up your Promotion account. If you are not an existing Account holder, follow the instructions to register for the Promotion. Registration includes having a complete and valid mail adress, postal mailing address in Mauritius and phone number .
QBL also reserves the right, but not the obligation, at its sole discretion, to distribute Points at various times throughout the Promotion Period through additional means which may include, without limitation, the following: 
(a) via on-pack stickers at certain participating retailers, 
(b) distributed via coupons at certain participating retailers, 
(c) distributed via Points register receipts at certain participating retailers, 
(d) on game cards distributed on pepsiclub site, sporting/entertainment events or by radio stations, and (e) by e-mail to online subscribers of Pepsi newsletters if available and subject to the terms and limitations set forth in such e-mail. 
Points may not be sold, traded, bartered, auctioned (including through Internet auction sites), transferred, given away or obtained through any source other than from one of the methods mentioned above. Points are null and void and will be rejected if not obtained through authorised, legitimate channels.


Each time you send code via SMS  ( At Normal Mauritius  SMS rate )  or online via www. pepsiclub.mu  your Account will automatically be credited with the Point(s) associated  which can be used to Redeem 
Points have no cash value, may not be transferred to a third party and may not be aggregated from multiple Accounts. Any Account which has been dormant for a period of 6 months shall be deemed void and all Points in that Account will be removed for dormancy and will not be able to be reinstated into the Account. QBL has the right but not the obligation to notify Participant that their Account is being reviewed for inactivity and will become void due to inactivity. The ""Account History"" section of the Website is designed to record all transactions within your Account, including the last ten (10) Points received, and Points used to collect Rewards. When logged onto your Account you can check your Account History for point balances and details. QBL assumes no liability for discrepancies, delays, omissions, inconsistencies or errors in the number of Codes entered or the number of Points acquired as a result thereof as reported on the Website. The decisions of QBL with respect to Code entry, Account balances and Point transactions are final and binding and non-appealable in all respects.

Members have no ownership or earn interest in accrued Pepsi Points and accrued Points do not constitute property of the Members. Use of the word "earn" in marketing materials in relation to Points shall mean "collect" and shall not infer that the Points have any value whatsoever. 

5. DRAW:

From time to time, QBL reserves the right but not the obligation to allow Participants to use their Points to enter a Draw. Details and Official Rules for the Draw will be posted on the Website.


A. REDEEM POINTS ONLINE FOR REWARDS.  Available Points in your Account can be redeemed online for Pepsi merchandise, also called gifts, that is displayed on the Pepsiclub Website. Rewards will be available in limited numbers and are available while supplies last and are subject to availability.
Each Rewards item has a required number of Points required for redemption as stated on the Website. You cannot redeem Points for Rewards unless you have accumulated the required corresponding number of Points in your Account. To redeem Points for Rewards, browse the Website, select the Rewards you wish to order, and click the ""Redeem "" button. Website will contain information on any limits per Reward. Once your order has been submitted, the required number of Points for the selected item will be deducted from your Account. Points, once used, cannot be refunded, transferred or re-used. Rewards obtained through this Promotion are not returnable, refundable, transferable or exchangeable. No substitutions of any kind (unless at QBL sole discretion) are offered or permitted with respect to any Rewards item.
B. DELIVERY OF REWARDS. Rewards will be delivered to the nearest local reseller of the consumer choice, by normal postage, at event venue, or directly at QBL head office, Belle Rose.. All Rewards will be sent to chosen delivery method, as specified on the order ""Check Out"" page. No responsibility is assumed by QBL for Rewards after it has been delivered.
C. REWARDS AVAILABILITY. All Rewards available on the Website is subject to change without notice. Rewards will be redeemed on a ""first come, first serve"" basis in relation to when participants electronically complete ""check out"" transactions in their Accounts. Once supplies of Rewards offered are exhausted, the Rewards item will expire.
D. Members can not redeem more than 2 Gifts or rewards per month. Some selected rewards may be redeemed only once per member as specified on the rewards description. there are no participation limits on draws/contests, provided the member has the required points or as mentioned by sponsor.

E. Rewards that are delivered at QBL head office should be collected by members during the 90 days following days of redeeming the item. The right of collection will expire after this period of time. Points used for expired item(s) will NOT be refunded. 


Neither employees of  QBL LTD and NeXT STEP NeOS group , involved in any Lottery, and Pepsiclub offers, are eligible to participate in any Lottery or Prizes Offers of any kind offered by or through the Pepsiclub.

You agree to access and use the Pepsiclub Website only for lawful reasons. You are responsible for knowing and complying with any and all laws, statutes, rules and regulations pertaining to your use of the Pepsiclub website. You are prohibited from using the Pepsiclub Website in any way that: is threatening, violent, abusive, hateful, defamatory, slanderous, libelous, deceptive, fraudulent, tortious, indecent, vulgar, profane, obscene, or that QBL deems in its sole discretion to be inappropriate for the Pepsiclub; violates any law, regulation, or court order; accesses, collects or stores personal information about others; violates or infringes upon the rights of anyone else, including, for example, another person's right to privacy; impersonates any person, business, entity, or IP address (e.g., IP spoofing); involves uploading, posting, emailing, transmitting or otherwise making available any materials that you do not have a right to make available under any law; is commercial in nature, including, for example, advertising, promotional or marketing materials, or spam, phishing or other unsolicited messages; gains or tries to gain unauthorised access to the Pepsiclub website, its computers and networks, or its user data, or that otherwise modifies or interferes with the use or operation of these Website imposes an unreasonable or disproportionately large load on the QBL infrastructure, including but not limited to transmitting spam or using other unsolicited mass emailing techniques; alters, damages, or deletes any content posted on these Website or Related to users account; contains or introduces computer viruses or other disruptive, damaging or harmful files or programs; or otherwise violates these Terms and Conditions or any other guidelines or policies posted on the Website, including the Privacy Policy, which are incorporated by this reference into these Terms and Conditions. QBL will cooperate fully with the Authorities and law enforcement officials if requested or required in the investigation of any users who violate these Terms and Conditions and may disclose your information to such law enforcement officials and/or authorities if required by law.

Access to the Pepsiclub may from time to time be unavailable, delayed, limited or slowed due to, but not limited to, the following: scheduled daily maintenance; emergency (unscheduled) maintenance; hardware failure, including but not limited to, failures of computers (including your own computer), servers, networks, connections, and other electronic and mechanical equipment; software failure, including but not limited to, bugs, errors, viruses, configuration problems, incompatibility of systems, utilities or applications, the operation of firewalls or screening programs, unreadable codes, or irregularities within particular documents or other content; overload of system capacities; damage caused by severe weather, earthquakes, act of God, accident, fire, water damage, explosion, mechanical breakdown or natural disasters; interruption (whether partial or total) of power supplies or other utility or service (including the Internet); or other similar disruptions.

1. Limitations of liability. Except for death or personal injury directly caused by negligence of QBL, its employees or agents, neither QBL, its employees nor its agents assume any responsibility or liability for: Any incorrect or inaccurate code entry, or for any faulty or failed electronic data transmissions. Any unauthorised access to, or theft, destruction or alteration of codes at any point in the operation of this Promotion. Any system failures on the website or at the handling house. Any failure to fulfil obligations of any third parties involved in this Promotion, although we will endeavour to minimise the effect to the participant of such failure. Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilised in any aspect of this Promotion. Inaccessibility or unavailability of the internet or the website or any combination thereof through dial up, broadband, mobile internet or WAP connections. Any injury or damage to participants or to any other person's computer which may be related to or resulting from any attempt to participate in the Promotion or download of software or reward as part of the Promotion. Any defects or quality issues with software or download or other mobile rewards. The content of the software or download or any other mobile rewards if, for any reason the Programme or website is not capable of running as planned for reasons which may include without limitation, infection by computer, virus, tampering, unauthorised intervention, fraud, technical failures or any other causes which may corrupt or affect the administration security, fairness, integrity or proper conduct of this Promotion. Any harm or loss suffered as a result of failing to comply with any instructions issued by the manufacturer of a reward or failing to exercise due care. Any costs associated with participation in Pepsiclub. Any other matter outside of our reasonable control. You acknowledge that QBL is not a party to any contract you may enter into with the supplier of a reward or prize. For example, if you obtain a discount or voucher for a purchase, free offer or subscription through Pepsiclub your contract for that offer, purchase or subscription will be with the supplier and not with QBL.

2. All redeemed Item(s) or offer(s) will under normal circumstances be delivered or made available to the member for pickup within 4 weeks after we have received the redeem request and/or depending on the item(s) or offer(s) availability and stock levels. Items or offers delivered by post will be sent to the address as recorded on member's pepsiclub account. QBL Ltd and it's suppliers reserves the right to cancel, revoke or substitute the above redeemed item(s) or offer(s), and extent the delivery period indefinitely without any notice. Whilst QBL will use reasonable endeavours to supply the redeemed item(s) or offer(s), QBL, its suppliers and participating pepsiclub partners will not be responsible for any failure(s) to provide the item(s), offer(s), service(s) or any unavailability. QBL, it’s supplier and participating pepsiclub partners make no warranty whatsoever against any faults, harms, defects or problems that may occurs with any redeemed item(s) or offer(s) and/or while the member or anyone else makes use of, consume, participate or utilise it in any form whatsoever.​

QBL makes no warranties or representations as to the accuracy, completeness or timeliness of the materials, or content provided on the Pepsiclub Website, via Pepsiclub emails and SMS communications and assumes no liability or responsibility for any errors or omissions on the website. No warranty, expressed or implied, is made regarding accuracy, adequacy, completeness, legality, reliability or usefulness of any materials or content. This disclaimer applies to both isolated and aggregate uses of the materials or content. If you find any errors or omissions, we encourage you to report them using our contact form at https://www.pepsiclub.mu/contact.

Regular account management information will be sent to you via email. Any information you provide in setting up your Pepsiclub Account is subject to the QBL Privacy Policy. You are responsible for keeping your Account login username and password secret and confidential. If you fail to do so, you are responsible for any charges, costs, expenses, damages, liabilities and losses that you or the QBL may incur as a result. If you discover fraudulent or unauthorised access to your pepsiclub account, or suspect that your Account is being used by an unauthorised third party, you must notify the QBL Immediately by sending an email at support@pepsiclub.mu. Providing prompt notice to the QBL will limit your liability for such fraudulent or unauthorised use of your account. You certify that any information provided to the QBL in the registration form is complete and accurate. The QBL, in its sole discretion, reserves the right to require you to change your Account login username and/or password if the QBL deems that your login information is offensive, inappropriate or otherwise unacceptable. Accounts can be closed or deleted by official request to 'Pepsiclub' support by email at support@pepsiclub.mu on weekdays - 9am - 5pm Monday to Friday (except public holidays).

QBL reserves the right to terminate your access to the Pepsiclub at any time and for any reason, including for violation of these Terms and Conditions. In the event of termination, you will no longer be authorised to access the Pepsiclub website and validate your pepsi cap codes via the website or by SMS, Redeem Prizes, and or Participate in the Loterry Campaigns, and all your participation in loterry campaigns, draws, prizes offers and orders will be forfeited and cancelled. You shall have no recourse and QBL shall have no liability as a result of any such termination. All provisions of these Terms and Conditions relating to warranties, confidentiality obligations, proprietary rights, and limitation of liability shall remain effective despite such termination. In the event a pepsiclub member or account holder is determined to have been placed by an individual under the age of 18, by someone other than the registered owner of the Account holder, from a location outside Mauritius or through any fraudulent and unlawful means, the prizes and loterry participation will be forfeited, and your Account may be suspended indefinitely.